Contact

Get in touch.

Route directly into the right channel so product, security, privacy, legal, and company questions land with less delay and less friction.

Routing
01
Support
support@cyang.io
02
Security
support@cyang.io
03
Privacy
support@cyang.io
04
Legal
legal@cyang.io
Clear paths

The contact surface is designed for accurate routing, not friction.

If you already know the topic, go straight to the right address. If you need public context first, the trust hub and status surface stay close by.

Expectation

Direct routes for product support, security reporting, privacy and legal, and general company questions.

No heavy intake form if email routing is the faster path.

Trust and status remain visible for review before outreach.

Guidance

Pick the route that matches the real need.

The fastest path is usually the most specific one. Product support belongs with support. Security reports belong with security. Privacy and legal questions should arrive with the right context.

01
Product / support

Best for active customer questions, account help, and onboarding.

02
Security disclosures

Best for responsible disclosure and product security follow-up.

03
Privacy / legal

Best for DPA, subprocessors, retention, and privacy requests.

04
General inquiries

Best for broader commercial or company questions.

Trust reinforcement

Need public context before you reach out?

Review the trust hub and live status first if the question depends on current operating posture, disclosure expectations, procurement evidence, or incident visibility.

Public surfaces
01
Trust center
Security, privacy, legal, procurement, and reporting.
02
Status
Live operational health and incident communication.
03
Disclosure
Private vulnerability reporting with clear expectations.